Effective Date: 5.01.2025
Company Name: Peck and Weis Heating, Cooling, Plumbing, electric
Website: PeckandWeis.com
Peck and Weis (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services, including heating, cooling, plumbing, and electrical services throughout Wisconsin.
1. Information We Collect
We collect the following information to provide and improve our services:
a. Information You Provide
Name, email address, and phone number
Home or service address
Details about your HVAC, plumbing, or electrical system (for service diagnostics)
Scheduling or appointment preferences
Payment or billing information
Messages or requests sent through our website contact forms
b. Automatically Collected Information
IP address and browser/device information
Website usage data (pages viewed, time spent)
Location data (if enabled via mobile browser)
We may also use cookies to improve your browsing experience. You can control cookie settings through your browser.
2. How We Use Your Information
We use your information to:
Schedule and provide heating, cooling, plumbing, or electrical services
Respond to customer inquiries or service requests
Send appointment confirmations, service updates, or invoices
Maintain service records for future work or warranties
Improve our website and customer experience
Send occasional promotional offers (only with your consent)
Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your data with:
Technicians and dispatchers to fulfill service requests
Payment processors for secure billing
Third-party software providers (e.g., CRM, scheduling tools) under strict confidentiality
Legal or regulatory authorities if required by law
We only share the minimum necessary information to perform the service.
4. Your Rights and Choices
You may:
Request access to or correction of your data
Opt out of promotional emails
Disable cookies through your browser
Request deletion of your personal information (unless retained for legal reasons or service history)
Wisconsin residents and California residents may have specific privacy rights under applicable laws.
5. Data Security
We implement safeguards to protect your data, including secure servers, SSL encryption, and internal access controls. While no system is fully secure, we take reasonable steps to protect your personal information.
6. Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect information from children.
7. Third-Party Links
Our website may link to other websites (e.g., product manufacturers, utility rebates). We are not responsible for the privacy practices of those sites.
8. Changes to This Privacy Policy
We may update this policy as needed. Updates will be posted on this page with a new “Effective Date.”
9. Contact Us
For questions about this Privacy Policy or your information, please contact us:
Peck and Weis Heating, Cooling, Plumbing, Electric
2506 Crest Dr
Lake Geneva Wi 53147
Email: [email protected]
Phone: 262-248-6836